I received a cold call from this company that immediately made me speculative. But I listened and was eventually transferred to Paul Hepner who has been great. I had been nervous about refinancing and did not know how to start. One major concern I had is working shift work while having weekends off which makes doing things during business hours difficult. This team walked me through every step and was available at all hours. They got my entire loan processed in under 2 weeks. Overall it was an amazing experiance and I would highly recomend.