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Actual Client Reviews
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This is my second loan through Jeri. I am not an easy customer, especially in this current market. Jeri is for you if you value patience, intelligence, experience, and trustworthiness. It’s hard to find good professionals with all these characteristics these days. Very happy to have met Jeri. Don’t expect to work with another lender other than her going forward. Highly recommend!!
2023-01-10
I’ve trusted Pacific Mountain Capital and their team for a few refinances now. They’ve always been honest and upfront with everything we do together. Would recommend them to anyone. This last refinance, Michelle was super helpful too.
2023-01-09
Jeri was wonderful! She helped us step by step through the process and explained it to us in layman’s terms. We will defiantly use her again in the future.
2022-12-15
Geri was fantastic the entire team worked very hard to refi our home Everyone was very nice easy to work with we appreciate this company so much .Looking forward to our future with you all .
2022-11-14
Jeri was fantastic the entire team worked very hard to refi our home Everyone was very nice easy to work with we appreciate this company so much. Looking forward to our future with you all .
2022-11-14
Jeri was a dream to work with. She was always very responsive and I knew she was going above and beyond to make sure we were taken care of. Where others we worked with failed, she succeeded! She took care of us as if we were family! I would recommend her to anyone!
2022-11-08
I had a pleasant experience working with Zach, he was awesome, whole crew treated me well, couldn’t have asked for a better team to work with
2022-11-07
Jeri was professional Ans explained everything in great detail so we knew exactly what was going on step by step. This is the 3rd time I have had the pleasure of working with Jeri. Thank you so much Jeri for our stress free refi.
2022-10-02
I received a cold call from this company that immediately made me speculative. But I listened and was eventually transferred to Paul Hepner who has been great. I had been nervous about refinancing and did not know how to start. One major concern I had is working shift work while having weekends off which makes doing things during business hours difficult. This team walked me through every step and was available at all hours. They got my entire loan processed in under 2 weeks. Overall it was an amazing experiance and I would highly recomend.
2022-10-01
Both Zach and Michelle were clear communicators, explaining the refi process as well as individual elements I had questions about. Zach was truthful in describing the refi process and timeframe to complete it. I closed as expected.
I feel they worked on specific objectives of the process and paperwork that I presented to them and achieved the outcome I was hoping for.
They are an asset to your company.
2022-09-22
Everything was swift and easy as Bill Cunnington and Michelle were brilliant in getting the things through the process.
2022-09-06
Our experience was Amazing. Zachary Salzman and Michelle Heinz made everything so easy and stress free. The patience and care they had with us was remarkable. You Guys ROCK!!!
2022-08-24
This was the most amazing experience for us! I am mediately felt comfortable with Paul and the information he provided was so accurate and truthful. I felt completely at ease! Michelle, my processor, was so accommodating she definitely knows her stuff! They went to bat for us and never gave up! They made it as easy as they possibly could for us and they were amazing communicators during the whole process! I almost feel like we are best friends now! An amazing experience!
2022-08-23
As before, I appreciate everyone’s kindness, diligence, and outstanding professionalism on this. That’s why this is re-fi #2 with you!
2022-08-11
The great staff at Pacific Mountain Capital made this a smooth process. I would recommend Pacific Mountain Capital to anyone who is planning to purchase or refinance a home.
2022-08-03
Jeri Groves was a lifesaver. After a very long and frustrating experience trying to refinance with Freedom Mortgage. Jeri was truly a breath of fresh air! She was very eager and professional with managing my mother in laws refinance of her mobile home. I know it wasn’t a very high loan amount but we were treated with the utmost respect and professionalism. Thank you so much for all you did for us Jeri! I will definitely keep you in mind on any future business that comes my way.
2022-08-01
Jeri helped me out so much with my Refinance! It was a couple roadblocks but, she stuck right in there with me!! I appreciate her so much for helping me throughout the process!! Overall, it was a smooth process! If you need assistance with a Refinance, go with Jeri!!
2022-07-29