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Actual Client Reviews

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Jeri G is the best loan officer on the planet
She has outstanding customer service skills, she is professional and knowledgeable expeditious
My husband and I have been financing real state for 40 y…

Erlinda Nevarez – ANAHEIM, California
2021-10-20
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Jeri G is the best loan officer on the planet
She has outstanding customer service skills, she is professional and knowledgeable expeditious
My husband and I have been financing real state for 40 years worked with many lending offices in the past and Jeri’s expertise and attention to our needs are by far the best we ever experienced
Thank you Jeri, you are the best of the best
We will recommend you to anyone we know

Erlinda Nevarez – ANAHEIM, California
2021-10-20
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My new refinance went very smoothly with no issues at all. Jeri and Ryan did an amazing job with everything from start to finish. I would highly recommend them to all of my friends. Outstanding work…

Donald Clapper – CVAE CREEK, Arizona
2021-10-20
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My new refinance went very smoothly with no issues at all. Jeri and Ryan did an amazing job with everything from start to finish. I would highly recommend them to all of my friends. Outstanding work and thanks again!

Best,
Don Clapper
Cave Creek, AZ.

Donald Clapper – CVAE CREEK, Arizona
2021-10-20
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The process was easy, fast, and everything promised was delivered.

John Barber – TEMPE, Arizona
2021-10-20
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The process was easy, fast, and everything promised was delivered.

John Barber – TEMPE, Arizona
2021-10-20
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Our loan process was executed by true professionals. The line of communication was incredible and we never felt like we were lacking any information through the entire process. Lynn and Paul were ve…

Cedric Brookes – PALM DESERT, California
2021-10-10
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Our loan process was executed by true professionals. The line of communication was incredible and we never felt like we were lacking any information through the entire process. Lynn and Paul were very patient with us when we fell behind a couple of times. When it’s time for our next loan, we will be reaching out to Paul and Lynn. My wife and I are absolutely delighted to have come in contact with Pacific Mortgage. Cheers!

Cedric Brookes – PALM DESERT, California
2021-10-10
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From start to finish the daunting refinance experience was NOT daunting with Pacific Mountain Capital who made it a timely, smooth and efficient process. This eased my apprehension after getting 2 o…

Victoria Bradford – GILBERT, Arizona
2021-10-07
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From start to finish the daunting refinance experience was NOT daunting with Pacific Mountain Capital who made it a timely, smooth and efficient process. This eased my apprehension after getting 2 other quotes that did not compare with the quality and professionalism I received from Paul. I usually do not judge someone by what they say but by what they do and Paul came through with everything he said he would do. He laid out the process for me and stated he would be communicating on a frequent basis and he delivered. If I phoned the office and received a voicemail he would return my call as soon as he was able and if I emailed then someone from the team would respond right away. This was definitely a positive experience to put my trust in Pacific Mountain Capital to handle my large mortgage, provide me with a low interest rate and allow me to benefit from cash out to cover other bills!! THANK YOU to Paul and the entire team at Pacific Mountain Capital!!

Victoria Bradford – GILBERT, Arizona
2021-10-07
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The Pacific Mountain Capital TEAM (to include other industry partners) did a GREAT job of helping me sort through the complexities of the money and accounting in the aftermath of my refinance. Their …

Aaron Burger – ALEXANDRIA, Virginia
2021-10-04
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The Pacific Mountain Capital TEAM (to include other industry partners) did a GREAT job of helping me sort through the complexities of the money and accounting in the aftermath of my refinance. Their persistence, thorough due diligence, and responsiveness demonstrated their differentiated value to their customers.

Aaron Burger – ALEXANDRIA, Virginia
2021-10-04
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Jeri Groves is a excellent Mortgage Specialist very professional and her team knows there job. Again Jeri and your team Rickie and I thank you how quickly you work on our loan.

Rosalia Lawson – SAN LORENZO, California
2021-09-30
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Jeri Groves is a excellent Mortgage Specialist very professional and her team knows there job. Again Jeri and your team Rickie and I thank you how quickly you work on our loan.

Rosalia Lawson – SAN LORENZO, California
2021-09-30
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Very good experience. They help a lot all through out the refinancing

Genevianne Dagdag – WINCHESTER, California
2021-09-28
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Very good experience. They help a lot all through out the refinancing

Genevianne Dagdag – WINCHESTER, California
2021-09-28
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I was given some great advise recently from Paul & Lynn Hepner in regards to a Home Improvement Loan that I was pursuing and if wasn’t for there knowledge i could of really gotten taken. Paul is extre…

Linda Kreiling – GLENDALE, Arizona
2021-09-28
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I was given some great advise recently from Paul & Lynn Hepner in regards to a Home Improvement Loan that I was pursuing and if wasn’t for there knowledge i could of really gotten taken. Paul is extremely knowledgeable as to competitor’s information when it comes to interest rates terms etc. All though we did not go with Pacific Mountain Team I would most highly recommend them for any VA help needed.
Thank you Lynn & Paul for your assistance

Linda Kreiling – GLENDALE, Arizona
2021-09-28
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Paul and Lynn Hepner, along with Michelle Heintz were great to work with when I was refinancing my mortgage with cash out. They were communicative the entire way, gave me all the options I had at my d…

Jason Zheng – BRENTWOOD, California
2021-09-27
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Paul and Lynn Hepner, along with Michelle Heintz were great to work with when I was refinancing my mortgage with cash out. They were communicative the entire way, gave me all the options I had at my disposal, and were able to suggest the better of the options based on what they new about my goals. In short, they were great partners in my refinance experience, made me feel comfortable by sharing information, and I would recommend anyone to work with them. Great team!

Jason Zheng – BRENTWOOD, California
2021-09-27
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Jeri was amazing. Best support I’ve ever had in regards to ANY buying experience. She was amazing at staying in touch with us and answered every question we had with clarity so we had no questions. …

Kirk Bradshaw – AUBURN, Washington
2021-09-17
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Jeri was amazing. Best support I’ve ever had in regards to ANY buying experience. She was amazing at staying in touch with us and answered every question we had with clarity so we had no questions. She went above and beyond even after the refinance was done and gave us awesome advice to help us with our other financial questions. 10/10 will recommend her to ANYONE doing a refinance!

Kirk Bradshaw – AUBURN, Washington
2021-09-17
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Jeri goes above and beyond to ensure we always get the best loan option for our family. She worked tirelessly to do streamlines and most recently refinance There are no words to express our level of …

Tamara Wiggins – PUYALLUP, Washington
2021-09-16
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Jeri goes above and beyond to ensure we always get the best loan option for our family. She worked tirelessly to do streamlines and most recently refinance There are no words to express our level of gratitude for the superb service, kindness, savings, and thousands in cash out to improve our home. Jeri is definitely one of a kind and never accepts anything for her clients that she accept for herself.

Tamara Wiggins – PUYALLUP, Washington
2021-09-16
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Jeri Groves made the loan process painless and fast
She is extremely professional, knowledgeable and pleasant to work with
She is outstanding!!!
I will highly recommend her to anyone who is lookin…

Erlinda Nevarez – ABAHEIM, California
2021-09-15
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Jeri Groves made the loan process painless and fast
She is extremely professional, knowledgeable and pleasant to work with
She is outstanding!!!
I will highly recommend her to anyone who is looking for mortgage loans, she makes you feel appreciated, she is honest
The list of outstanding qualities is endless
Jeri gets 1000⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Erlinda Nevarez – ABAHEIM, California
2021-09-15
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Paul Hepner provided quick and detailed responses throughout the entire home refinance. Every question was answered and his team was very pro active ensuring other correspondences or affiliated busin…

Joseph Neil – EL CAJON, California
2021-09-14
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Paul Hepner provided quick and detailed responses throughout the entire home refinance. Every question was answered and his team was very pro active ensuring other correspondences or affiliated business transactions where processed as quick as possible. Great job and great team Paul!

Joseph Neil – EL CAJON, California
2021-09-14
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I couldn’t be happier with my experience working with Jerrie. She went above and beyond what is expected and most importantly she always communicated with me. The process was smooth and I do believe…

Ruben Martinez – PHOENIX, Arizona
2021-09-14
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I couldn’t be happier with my experience working with Jerrie. She went above and beyond what is expected and most importantly she always communicated with me. The process was smooth and I do believe the biggest reason was Jerrie and all the work she did in the background. I would refer her to a family or friend without any hesitation.

Ruben Martinez – PHOENIX, Arizona
2021-09-14
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Fantastic job. You completed my refinance in less then a month where my last company couldn’t do it in 3 months with more money pulled out and an even lower APR. I am so happy with the service and wit…

Richard Camis – SURPRISE, Arizona
2021-09-14
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Fantastic job. You completed my refinance in less then a month where my last company couldn’t do it in 3 months with more money pulled out and an even lower APR. I am so happy with the service and with me making that call.

Richard Camis – SURPRISE, Arizona
2021-09-14
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Paul and team were very professional and proactive throughout the process. Timely and clear communications were greatly appreciated!

Robert Garzini – QUEEN CREEK, Arizona
2021-09-14
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Paul and team were very professional and proactive throughout the process. Timely and clear communications were greatly appreciated!

Robert Garzini – QUEEN CREEK, Arizona
2021-09-14
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Zach Salzman did a terrific job getting me thru the ins and outs dealing with the VA loan. I would be still in process if it were not for his very good and timely help, especially dealing with the var…

Philip Eldridge – CHANDLER, Arizona
2021-09-13
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Zach Salzman did a terrific job getting me thru the ins and outs dealing with the VA loan. I would be still in process if it were not for his very good and timely help, especially dealing with the various forms and signature requirements

Philip Eldridge – CHANDLER, Arizona
2021-09-13
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Great experience. Zach was in constant communication and worked diligently to find me a great deal on my Refi.

Adam Root – DUPONT, Washington
2021-09-09
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Great experience. Zach was in constant communication and worked diligently to find me a great deal on my Refi.

Adam Root – DUPONT, Washington
2021-09-09
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Lynn Hepner is awesome. She has helped me twice, in a year an a half. The first time for a refinance the second, a cash out. She is very knowledgeable, and professional. On top of all that she seems t…

Jose Garcia – GOODYEAR, Arizona
2021-09-09
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Lynn Hepner is awesome. She has helped me twice, in a year an a half. The first time for a refinance the second, a cash out. She is very knowledgeable, and professional. On top of all that she seems to be a good person. Both instances the process was short and sweet and punctual. I made the right choice with Lynn. If I had to do it again, I know who to call. Thank you Lynn

Jose Garcia – GOODYEAR, Arizona
2021-09-09