We had a very pleasant experience with this refi and when issues came up out of our control, Zach Salzman always took care of it. He was a real pleasure to work with and we have already shared his contact info with some other friends looking to refinance as well. We will most definitely use this company again if we ever find ourselves in need again. Thank you for everything. We always felt like we were in the loop and knew what was going on, and all of our questions were always answered quickly.