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Actual Client Reviews

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We worked with Jeri Groves. She was great with communicating with us and it was the easiest and fastest refi we have ever done.. it was really a great experience!

Dorothy Berg – GRAHAM, Washington
2020-11-05
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We worked with Jeri Groves. She was great with communicating with us and it was the easiest and fastest refi we have ever done.. it was really a great experience!

Dorothy Berg – GRAHAM, Washington
2020-11-05
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From my first call to Bill Cunnington regarding refinancing, I knew he would be amazing! The whole process started and finished in no time at all! He made something I was dreading into the absolute b…

Sharon – LORTON, Virginia
2020-10-29
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From my first call to Bill Cunnington regarding refinancing, I knew he would be amazing! The whole process started and finished in no time at all! He made something I was dreading into the absolute best experience ever! He’s extremely honest, knowledgeable, efficient and helpful! For the first time, I really felt that he cared about us and getting us the biggest bang for our dollar, not his or the company’s. I will only call him for housing financing/refinancing needs in the future. He is truly a gem; I can’t recommend him enough! Bill, thank you for being you, you rock my friend!

Sharon – LORTON, Virginia
2020-10-29
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A little over nine months ago I was searching to refinance my home to take advantage of the low rates back then. Believe me, I’ve searched and I thought I had found the lowest rates but a day before …

Paul – PACIFICA, California
2020-10-23
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A little over nine months ago I was searching to refinance my home to take advantage of the low rates back then. Believe me, I’ve searched and I thought I had found the lowest rates but a day before I was going to make my decision I received a call from AZPMC. I told them that I have contacted many places and had made my mind up on who I was going to go with for the refinancing. They asked me to give them a chance. I was a little skeptical but I really had nothing to lose so I said yes. And I was go glad I did because they gave me a rate that was much lower then the one I was actually going to go with!! Paul H. and his team were so helpful and really went out of their to help me understand the process. Now, nine months later, rates are down again and Paul and his team again helped me to refinance and I am saving thousands of dollars. again!! AZPMC is my place that I go to when I need to refinance! And I always give my family and friends this contact when they are looking to buy a home!! Before you make a decision, you MUST call AZPMC last!! I am so glad I did!! Thank you Paul and team for all your help and I will be getting back in touch!! God Bless!!!!

Paul – PACIFICA, California
2020-10-23
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I had a great experience refinancing my home with Jeri’s help! Jeri explained the process very clearly so there wouldn’t be any surprises, and she communicated with me every step of the way. Thank…

Lara – DAVIS, California
2020-10-20
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I had a great experience refinancing my home with Jeri’s help! Jeri explained the process very clearly so there wouldn’t be any surprises, and she communicated with me every step of the way. Thank you, Jeri!

Lara – DAVIS, California
2020-10-20
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Paul is by far the best we’ve worked with. We came in with only one option in mind, Paul went above and beyond to review our overall financial status and present a couple of much better options. H…

Ted – SAN JOSE, California
2020-10-14
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Paul is by far the best we’ve worked with. We came in with only one option in mind, Paul went above and beyond to review our overall financial status and present a couple of much better options. He and his team guided us through every step, helped to find solutions with all issues, and were very quick to respond. We will definitely continue to work with Paul and team in the future. He is highly recommended, I’ve already started to spread his contact through our families.

Ted – SAN JOSE, California
2020-10-14
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Paul’s amazing. Rarely do you get the opportunity of working with someone who actually cares about you and not just your money. My family and I thank you for helping to bring a bit more peace of mind …

T.j. – MESA, Arizona
2020-10-14
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Paul’s amazing. Rarely do you get the opportunity of working with someone who actually cares about you and not just your money. My family and I thank you for helping to bring a bit more peace of mind in these troubling times.

T.j. – MESA, Arizona
2020-10-14
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Paul & Lynn Hepner were AMAZING! They made our refinance very easy and worry free!

Donna – SANTA ROSA, California
2020-10-05
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Paul & Lynn Hepner were AMAZING! They made our refinance very easy and worry free!

Donna – SANTA ROSA, California
2020-10-05
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Paul & Lynn Hepner were GREAT. Thank you so much for your time & counsel. It was very much appreciated. It’s so refreshing to finally find someone whose honest & not out to scam you or in it for th…

Della bennett – ALEXANDRIA, Virginia
2020-09-28
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Paul & Lynn Hepner were GREAT. Thank you so much for your time & counsel. It was very much appreciated. It’s so refreshing to finally find someone whose honest & not out to scam you or in it for themselves. Thank you very much.

Della bennett – ALEXANDRIA, Virginia
2020-09-28
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Our loan was process experience was great, the time and effort Jeril put into the process was outstanding👍
We have been working with lenders for over 30-years and it is extremely hard to find peop…

Erlinda – ANAHEIM, California
2020-09-23
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Our loan was process experience was great, the time and effort Jeril put into the process was outstanding👍
We have been working with lenders for over 30-years and it is extremely hard to find people with the knowledge, professionalism and over all out of this world service
Every lending company should have a Jeril Groves in their team
Jeril
Thank you so much for the pleasant experience

Erlinda – ANAHEIM, California
2020-09-23
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I really liked working with Lynn because she was very honest with everything. She always explained everything to make sure my husband and I understood. Never rushed us. We r Seniors and I very safe an…

Jerrie c – SAN DIEGO, California
2020-09-17
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I really liked working with Lynn because she was very honest with everything. She always explained everything to make sure my husband and I understood. Never rushed us. We r Seniors and I very safe and cared for. I appreciate her service and she was very professional. I have a lot of respect for Lynn and I received respect from her. Good work Lynn and May God Bless You in everything you do.

Jerrie c – SAN DIEGO, California
2020-09-17
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Paul captured my attention on the phone with his easy and informative approach. We had multiple calls with Paul, he explained the benefits of working with Pacific Mountain Capital. What he said would …

Harvey falsetti – NATIONAL CITY, California
2020-09-17
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Paul captured my attention on the phone with his easy and informative approach. We had multiple calls with Paul, he explained the benefits of working with Pacific Mountain Capital. What he said would happen, really did happen! I am very happy to have worked with PMC. They are the best mortgage lender in the business, and Paul is the best in the business at what he does! I’ll be calling Paul if we need another mortgage!

Harvey falsetti – NATIONAL CITY, California
2020-09-17
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I am not an easy sale, particularly by telephone. I prefer direct face to face in person contact. That said I am pleased to say Ronnie Atkins had superior skill and authenticity in his tact in commun…

Mary hostetler – SALINAS, California
2020-09-15
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I am not an easy sale, particularly by telephone. I prefer direct face to face in person contact. That said I am pleased to say Ronnie Atkins had superior skill and authenticity in his tact in communicating with me over the telephone to get me to agree to speak with Lynn Hepner, Licensed Loan Originator with Pacific Mountain Capital L.L.C. Agreeing to speak with Lynn resulted in my next level of excellent service with Pacific Mountain. Lynn brought to my experience comfort, trust, and a sense of family. Her kind and soothing voice coupled with her knowledge in Veteran home loans gave me what I needed to trust doing business with her and Pacific Mountain. I also appreciated the team/family approach of doing business with Paul Hepner as well. Both Lynn and Paul worked collectively as a team always allowing me full access to one of them throughout the process of my VA refinance. A great group of people you can trust. I am very much appreciative for the great service and care these professionals provided to me and I highly recommend Lynn or Paul for your refi needs.

Mary hostetler – SALINAS, California
2020-09-15
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Paul took care of all the details, keeping me informed every step of the way.

John – EARLYSVILLE, Virginia
2020-09-10
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Paul took care of all the details, keeping me informed every step of the way.

John – EARLYSVILLE, Virginia
2020-09-10
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Paul was great. He was communicative the entire way and working remotely due to Covid-19 it made things alot more comfortable with his quick response times, and just general assurance of the process s…

Xavier – SURPRISE, Arizona
2020-09-08
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Paul was great. He was communicative the entire way and working remotely due to Covid-19 it made things alot more comfortable with his quick response times, and just general assurance of the process since it was done entirely electronic.

Xavier – SURPRISE, Arizona
2020-09-08
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Jeri Groves is AMAZING to work with! We worked with her 7 years ago when we purchased our home and just recently to refinance. She is beyond knowledgeable in this field! I was clueless when it came to…

Deanna frazier – GILBERT, Arizona
2020-08-28
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Jeri Groves is AMAZING to work with! We worked with her 7 years ago when we purchased our home and just recently to refinance. She is beyond knowledgeable in this field! I was clueless when it came to refinancing, the process was fast and seamless.

Deanna frazier – GILBERT, Arizona
2020-08-28
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Great job to Paul and Lynn Hepner

Nathan – HEMET, California
2020-08-15
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Great job to Paul and Lynn Hepner

Nathan – HEMET, California
2020-08-15
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Paul was really fantastic throughout the entire process. I have no complaints. I’ll be calling Paul the next time I need a mortgage.

Zacary – SHORELINE, Washington
2020-08-19
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Paul was really fantastic throughout the entire process. I have no complaints. I’ll be calling Paul the next time I need a mortgage.

Zacary – SHORELINE, Washington
2020-08-19
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I first met Jeri Groves on the telephone in April or May 2020. The refinance advertisement I received seemed unbelievable. So I called Jeri, in part, to call her bluff! My non cash out refinance went …

Robert – TRACY, California
2020-08-20
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I first met Jeri Groves on the telephone in April or May 2020. The refinance advertisement I received seemed unbelievable. So I called Jeri, in part, to call her bluff! My non cash out refinance went through in July 2020. My interest rate was reduced.  The bluff I thought I was going to call her on; was not a bluff but a pleasant reality for me. Jeri delivered on her commitment and I consider her a woman of immense integrity. Based on my personal experiences Jeri is a businesswoman I recommend without reservation. So if you are of the same mind as I was, reread my review and thank you lucky stars because you called on one of the few brokers in the business that place your financial interests above her own. I know!!!

Robert – TRACY, California
2020-08-20
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After having had a very bad experience with a refinance through another financial institution, I was hesitant to ever refinance again! But I desperately wanted to lower my interest rate also. Mr. He…

Gloria – WOODBRIDGE, Virginia
2020-08-04
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After having had a very bad experience with a refinance through another financial institution, I was hesitant to ever refinance again! But I desperately wanted to lower my interest rate also. Mr. Hepner was confident in assuring me that, if I refinanced a VA IRRL loan through his company, he could make this happen. I could tell immediately this man was, not only market and industry savy, but was also straight forward and honest at all times, and, most of all, that he had my best interests at heart. He was detail oriented in explaining my options throughout the whole process and was so helpful in responding to my many questions, while keeping me updated at all times. I was so impressed with his work ethic that I contacted him 7 months later to obtain another VA IRRL refinance loan for me. Having gained the utmost confidence in him, this time I did not have to ask so many questions! I would recommend him to anyone in the future. I am so thankful for what he has done for me!

Gloria – WOODBRIDGE, Virginia
2020-08-04
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It was a great experience working with Lynn. She was knowledgeable and personable. Her weekly updates really helped. When I had a question or concern and on the rare occasion she didn’t answer the p…

Mike – WILDOMAR, California
2020-08-04
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It was a great experience working with Lynn. She was knowledgeable and personable. Her weekly updates really helped. When I had a question or concern and on the rare occasion she didn’t answer the phone, Lynn called back promptly and always had an answer to my question.

Mike – WILDOMAR, California
2020-08-04