How are we doing?

Throughout the whole process and despite the ups and downs of the hole in the ceiling and the bad termite inspection, Jeri and the Team kept us informed about what to expect and what we needed to do to complete the process. They used courteous and very professional techniques to help us through this process and we are very grateful for their help.

Experience was wonderful, worked with 3 different people through the process. Each one of them were courteous and explained every step and answered every question we asked right away. They kept in contact through the process of our refinance. I would definitely work with them again and recommend them.

I was amazed at the dedication and efficiency of Paul Hepner and his crew. I never once felt I was asking too many questions and have never had someone fight for righting the wrong that was done to us by our previous mortgage company like Paul and his team. I gave them documents and they did all the work. It was one of most stress- free refinances I had ever experienced. I will recommend them to everyone I know.

It was a pleasure doing business with Jeri. She was informative and kept good communication with me throughout the refinancing process.

Ian steered me in the right direction when I first contacted you folks. He put me in touch with Lynn. I had the pleasure of chatting with Lynn several times. Lynn understood my situation and was willing to help me as needed. She was more than just professional as she was very personable and pleasant. She also educated me on a couple items. When it comes to employees she is a keeper and you are more than fortunate to have her as an asset to your company.

This was our third loan with Paul in three years for a reason. He and his team, Lynn and Michelle, always do a phenomenal job. They stay on top of everything and ensure we always get the best loan for our situation, so when we decided the time was right to refinance, I immediately gave him a call. He will be the one I call for any future home loans.

I just want to say thank you to Zachary Salzman, Michelle Heintz and the processing team. You all did awesome.
Thank you for being there and taking the time to answer all my questions and explaining everything.
The communication and response time was above and beyond.
I will definitely recommend to others to reach out for all their buying and refinancing needs.
Again thank you.

Great to work with, all questions answered and very smooth process

The entire process of refinancing our loan went very smoothly & quickly. Lynn & Paul Hepner are both quite knowledgeable & very experienced which I feel is the reason why this transaction was easy quick & troublefree! I would highly recommend Lynn & Paul Hepner to work with if looking to refinance!!

My loan experience, as expected was amazing. Paul has done four of our loans – he is amazing as well as his assistant Michelle Heintz.

I have high expectations, expect calls and emails returned asap when it comes to the process and Paul NEVER disappoints.

Paul does all the work, always makes this process easy and with minimal disruption to my busy work schedule.

The Arredondos are 100% satisfied.

He is our permanent loan guy.

Paul Hepner and his team at Pacific Mountain Capital are the best. Paul Hepner helped us lower our interest rate that lower our monthly payment. Thank you so much for doing our VA IRRL refinance experience so easy. Paul and Lynn, so professional and friendly people. Our communications were awesome, no snags. They walked us though every step all the way to the end of the loan refinance process. As a military veteran, I strongly recommend this company if you are looking for a very trustworthy mortgage broker. Thank you much again.

I have bought many homes over my lifetime. I have never had as good of experience as I have with j e r i. She is so extremely knowledgeable and helpful that she makes the whole process easy. She was always in contact with me so I was always at ease with things that were going on. We had several Hoops to jump through but she handled it like a trooper and did everything for me I could never tell you how much I appreciate her help and experience. If I ever buy another home yep I’m going to call her and I certainly would recommend her to any of my friends or family. When our deal was done and complete I felt like we were more friends than just business associates.

Working with Pacific Mountain Capital on our recent refinance was amazing! I worked primarily with Paul Hepner and he was extremely knowledgeable, helpful and walked me through the entire process. He presented various refinance options, helped talk me through the pros and cons of each, and did so in a way that wasn’t pushy or “salesy.” I truly felt he had me and my family’s best intentions in mind. Once we agreed on the path forward, Paul and his team made it very simple and were with me every step of the way. The was by far the best refinance experience I have ever had and I will definitely use them again!

I have worked with Jeri Groves on a few IRRL and one full refi. She is professional and personable. Working with her has been so easy. I have passed along her contact information to multiple neighbors, some of which have reached out and refinanced with the assistance of Jeri.

A big thank you to Paul Hepner. Our refinance went by so fast , helped us with low APR. He was great all the way and he was outstanding. Very nice people. Five stars service.

From the minute I began talking with Jeri Groves I knew it was the right choice to switch from my current mortgage company and refinance our home. She is very personable and helpful. She gave us the best deal and made the process easy and fast. I have recommended her to my neighbors and friends. Thanks Jeri.

Paul was absolutely wonderful to work with! He was very communicative, explained all of our options and which was best for us, and was upfront about all of our costs associated with our refinance. I appreciated his transparency and that there were no hidden fees. I will wholelheartedly recommend Paul and his team again. Thank you!

Paul Hepner helped us refinance our home with a lower interest rate, which resulted in a much lower monthly payment, ultimately saving us tens of thousands over the life of the loan. We are extremely grateful for the expeditious manner in which he operated. He answered all our questions and answered the phone on the first ring, regardless of what day or what time it was.
As a military veteran, it is always a delight to work with someone who appreciates my service to our country and shows that appreciation through is strong work ethic and unfeigned dedication to our cause. Anyone looking for a trustworthy and responsive mortgage broker who is more than willing to walk beside you all the way to the finish line can rest assured, Paul Hepner is your guy.

My experience was a great one! Zach was so very knowledgeable and friendly helping us walk through the whole loan process. He took the care and time that was needed to make the loan experience the best we have ever have experienced. I will make sure in the future to use your company and refer all that may be in need of Mortgage assistance to Zach and team.
Thank you for all you do Pacific Mountain Capital

Bill helped combined my pool and home loan to a way lower interest rate.