How are we doing?

From the very beginning, Paul was completely honest and transparent on everything we went over. At one point, he assured me that if it wasn’t the right time to refinance, he would let me know. He was always prompt with his responses, whether it was through email, phone call, or text. He answered all my questions and he was relentless on getting the answers when it was not so clear. We hit a few bumps on the way, but that was out of his control. The different notary companies we tried to use were just not getting it right. Even when the notary companies blamed their mistakes on Paul, he remained professional and focused on the solution instead of playing the blame game. I believe Paul’s professionalism and conduct truly reflect the principles of what it is to be a great U.S. based company. I would absolutely recommend the services of Pacific Mountain Capital to my family and friends. One very, truly satisfied patron,
Santiago Hernandez.

We worked together with Jeri Groves, who was very honest with us right from the beginning. She laid-out the numbers for us, and informed us that we would not be able to get everything we want, while other companies did not gave us that caveat. After already starting the process with another company, they al of a sudden reveled, what Jeri had already told us right from the beginning. We ended up doing business with Jeri, who actually ended up getting us a better deal than the other company we had already started with.

Jeri is such a lovely person and wonderful to work with. When helping my family refinance our mortgage, she was open and honest about the rates we could get and about the unknowns. She helped us secure a rate and APR that we wanted and with the removal of our PMI. She was very communicative and made sure to reassure or inform us of where we were in the process every step of the way. I will be sure to utilize her services in the future and refer her to my friends and family. Thanks so much Jeri!!!

Jerri Groves was great.Gave us the information we needed to make the right decision.Excellent customer service.We will refer our friends and family.

Usually a little hesitant to take calls on refinance opportunities as I thought we had a good rate that could not likely be beat and frankly we are inundated with opportunities via phone and the mail. I sure am glad I took this call from Lynn & Paul Hepner. Just an incredibly knowledgeable team that provided a seamless experience that helped us consolidate mortgage debt and save a significant amount of money, while streamlining our investments. Having worked many loan transactions for various properties over time, this was by far the best experience. Highly recommend this team!

It was easy and Zach was on point. My wife and I had a wonderful experience working with Zach.

Jerri was exceptional! All of our questions were answered and she made it very clear as to what we needed to provide. The process was seamless!

I reached out to PMC after receiving a quote from another mortgage broker, the next day I was greeted with a phone call from Zach to go over our options. After being on the phone with Zach and getting a quote I had to ask why the difference between the first quote I had received and the one Zach provided was so different. Come to find out the other company I had worked with was looking to make a serious commission on the back on my VA loan.

Zach did a phenomenal job explaining the process, answered late text messages and calls when I had a question and really went out of the way to educate me in the process. Even through the small bumps in the process, none of which created by anyone at PMC, I knew they had my back. The entire team at Pacific Mountain Capital is professional and courteous, treating us like family every step of the way.

I went from having nightmares about refinancing to knowing exactly who I will work with time and time again. Pacific Mount Capital has earned our trust and repeated business.

Paul and Lynn are really just wonderful professionals. Extremely persistent and attention to detail with everything they do. This is our second finance opportunity with them and would highly recommend their service to anyone seeking to find the best rate that will close in the shortest period. Tremendous service!!

Working with Paul Hepner was a great experience. The easiest refinance experience I’ve had to date. The entire process was seamless and stress free. I will be recommending Paul and Pacific Mountain Capital to any of my vet buddies that are in need of this kind of service.

Excellent outstanding experience!! Paul is very attention to detail!! All questions answered in detail and never kept me guessing on what’s going on! Thank you

A big thank you to Lynn Hepner for making this refinance the best ever. Handled quickly with no stress. I will definitely recommend Lynn and PAC MTN CAP to others.

Loved the real time help and Clarity that I got when I did my refi recently Eliza, Zack, and Michelle as well as the rest of the team were fantastic at Pacific Mountain. Super appreciative and couldn’t ask for better service

Zac Saltzman and Michelle Heintz did an outstanding job. Would definitely recommend them to anyone in search of a home loan. Couldn’t be more happy.

I have been with Pacific for over 2 years and very happy with service. Any questions/clarification always answered. Thank you Paul and whole team who supported me when I bought the house and during refinance. Paul always keep eye on market and advice when is good rate available. Will keep our relationship for more houses to buy.

It’s hard to write a brief description on how grateful I am to Paul. You’ve put up with our stupid questions for three of these now and you never treat us any the less for it. We needed faster than we had a right to ask for, you did it with no hassle. As soon as you said we can do this, all the weight of wonder lifted. I trust you to always do right by us, you always have and I expect in the future you hopefully will again someday. Thank you Paul to you and all those who make you so good at what you do.

I was in the middle of a refi with a different lender. I received a call from Pacific Mortgage and glad I stayed on the line. I discussed my current loan in process. I talked with Paul and he was professional He spent the time and reviewed what i had in work and was straight up and honest and recommended I stay with what I had in work. I appreciate this honesty and being upfront. I will highly recommend this group to others as well as potential future needs

Process was quick and seamless to get the Refi accomplished. The Pacific Mountain team was great

I had a fantastic experience with Pacific Mountain—from day one of the process until closing, the entire staff was incredibly helpful, professional and extremely knowledgeable. Specifically, Lynn Hepner and Michelle Heintz were very helpful—they responded to phone calls and emails expeditiously, and guided me through the process.

A++ performance—I definitely recommend the PMC team!

Great service. Bill will definitely take care of you and stick by his word. Great company built on great values