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Actual Client Reviews
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I cannot begin to express how professional and on the ball the team at Team PMC have been for us. The collective knowledge within their team is invaluable, and their integrity, work ethic, and sense of urgency should be the benchmark for all companies like theirs to follow. Jeri is the best among their best. Our success in getting things done exactly as we needed is a testament to her commitment to excellence, and shows how very much she works for the client above all else. She is honest, knowledgeable, and she really truly cares about what is best for her clients. We are repeat customers, and will never have anyone else handle the business of mortgage for us but her and Team PMC. We have recommended her to family and friends, and she worked as diligently and as tirelessly for all of them as she did for us. Thank you Jeri and Team PMC. We are with you for life!
2020-05-20
We recently closed on a VA Re-fi with Team PMC. This process went much smother than we ever could have imagined it would. Even though we were dealing with all of the difficulties of Covid 19, including less people at work, and stay-at-home orders, etc. Team PMC kept in touch and answered our phone and email messages quicker than anyone else ever has. We got a lower rate than we thought possible on a 30-year fixed mortgage and the process was exceptionally fast. Customer service was amazing. Thank you Team PMC (and Team PMC) for the best experience EVER!
2020-04-17
I recently refinanced my VA mortgage. Bill Cunnington shepherded me through the entire process. He did a great job, was quick to answer my concerns, and kept me in the loop on the whole process. I truly appreciate all the time and effort he put into completing the refi.
2020-04-03
I recently refinanced with Team PMC and have been delighted with their service. Team PMC was very knowledgeable in dealing with my loan application. He was with us every step of the way from application, through closing and the first payment. He knows the mortgage landscape, understands the latest products and is very professional and courteous in his dealings with you. He was able to discuss the pros and cons of different lending institutions and found the best one that would work for me and my family. He answered all of my questions and was very quick to respond to emails and phone calls. I highly recommend their quality service.
2020-03-29
This is our second time working with Team PMC, and I couldn’t have asked for a better experience. Team PMC looked out for our best interest with constant communication. He walked us through the process with no games and straight up honesty. I would without hesitation recommend Team PMC for all your mortgage needs. Thank you Team PMC.
2020-03-11
I was very pleased with the way Team PMC handed our loan. There were a few kinks, but Team PMC, and his business took complete care of all of them. I would highly recommend them. They stick to there word. We are very pleased. Thank you for all your hard work.
2020-03-06
Hey Team PMC! Just few lines to thank you for the wonderful and timely job you did in obtaining and closing our loan. Great APR and other terms. We greatly appreciate your hard work and would work with you again in the future because it is hard to find people in your business who keep their promises and let you know what’s going on every step of the way. Keep up the good work! Thank you. Jerry and Lois S.
2020-02-22
Jeri Groves, Bill Cunnington, Team PMC, LLC – Absolutely Outstanding! Delighted to provide my highest possible recommendation. Flat out the best mortgage experience we have had. Jeri Groves is wonderful. Completed in record time (for us) with a winning very low rate (2.750% on a 30 year fixed).
2020-02-11
Bill helped us refinance our home. Bill made it a smooth and easy process for us. Bill was extremely professional, knowledgeable, and friendly. Always answered our phone calls and questions. Highly recommend this company and Bill.
2020-01-31
Hello dear Team PMC and Team PMC. I must say that NEVER in the past I have been so much satisfied and content with the results of refinancing my home. Team PMC, from the beginning you showed me your willingness and patience to answer my questions with regards to my opportunities on refinancing my home. You kindly kept in contact with me every time I received a new request for e-documents detailing the necessity of the same. You have always been there showing your dedication and professionalism. Team PMC, you took the time to explain to me, in detail, every significant monetary charge up to the final closing papers. I have in the past refinance my two homes several times, but no body, that I could recall, has given so much time and clarity to my concerns and questions regarding the refinancing of my home. I am very much satisfied with the outcome, and thank you both for such great job. God bless you both, always.
2020-01-15
I was moving along with my refinance with a lender that I thought got me a really good rate, until i recieved a much better offer from Team PMC. At first i was skeptical with the rate they were offering me because i have been bombarded with calls from other lenders that didnt pull through with what Team PMC offered me. But i decided to give them a try and boy, was i ever so glad i did!! Not only did Team PMC give me the best rate but Team PMC and his team were very helpful by explaining the process and a day before closing went over the documents line by line and made it easy to understand!! If you have a lender already and have a rate by all means give Team PMC a call!! There was no pressuring and were very up front with everything!! I wish I would have known about Team PMC when I refinanced my home awhile back!! But believe me, Team PMC is my to go lenders and will refer them to anyone that asks!! Thanks again Team PMC!! You saved me alot of money!!! Hope rates will go down some more so we can do it again!!!
2020-01-15
Worked with Bill in getting my Mortgage Rate down. All my paperwork was handled quickly and professionally. My closing was completed in record time. Would highly recommend Bill to my friends and family.
2020-01-13
To the PMC Team – My family and I would like to share with everyone our complete appreciation for the phenomenal service Ms. Jeri Groves provided during the refinancing of our home…. two refinances within 10-months. I can’t imagine any possible better customer service than what Jeri provided. She earned my trust and full appreciation and I recommend to anyone looking to finance their home to first seek-out Ms. Jeri Groves. 18-months ago, several financial organizations were competing to secure my business to refinance our home. Every firm claimed to offer the best possible interest rate and lowest closing costs, and that it would be a waste of my time to seek-out other lending companies. As I was preparing to commit to one particular company, I had the good fortune of meeting Jeri, and within 24-hours she provided me an estimate identifying how PMC could save me $35k over the life of the loan. Her offer included a better interest rate with no expectation to buy-down points and had the lowest closing costs of any of the competition. In terms of customer service, Jeri was fully committed to designing the best possible offer. While I was on Christmas vacation with family and Jeri was traveling cross country, we continued to communicate. In February 2019 I closed on a great loan. In October, I was eligible for a Streamline Refinance (VA Interest Rate Reduction Refinance Loan a.k.a. IRRRL) at a lower rate. Once more, several lending agencies competed for my business… but again, Jeri presented a far better loan, lowing my interest rate by a full 1% and offering the lowest closing cost. The IRRRL enabled me to lower my monthly mortgage by $335… a savings of $4,020 per year and $120,600 over the life of the loan. Jeri earned our business as well as our future business. My wife and I are grateful for the wonderful loan service she provided. We think very highly of Jeri, her integrity, communication skills, patience, and commitment to help. She enabled us to exceed our financial objectives brought about by refinancing our home. Jeri’s involvement had a major impact during a time of heightened family stress brought on by financial concerns. I can’t imagine any possible better customer service than what Jeri provided. She earned my trust and full appreciation and I’ve recommend to my friends who are looking to finance their home to first seek-out Ms. Jeri Groves and Team PMC. Thank you Jeri and thank you PMC, Mike & Angie Harris US Army
2019-12-12
Mr. Cunnington, We want to share our appreciation for services and support rendered by your staff and specifically Team PMC. It is our impression that Team PMC is unique professional in your industry! Team PMC was a dream come true, he obtained the best rate and saved us from making a ver big mistake. I will start from the beginning of our relationship: We were about to finalized a refinance transaction with USAA when one of your staff called and spoke to my wife stating that your organization was able to share the many options available to us at a very reasonable cost and low interest rate. AFTER Speaking to Team PMC we IMMEDIATELY cancelled the USSA transaction saving us thousands of dollars and much higher interest rate. Team PMC never lost sight of our objectives and time frame, he commanded the transaction in a graceful manner. When he required our assistance he was clear on his instructions allowing us to fully understand our responsibilities. What was a difficult and frustrating experience with USAA was a delight working with Team PMC and your other staff! Finally, company Image is a critical goal for all company executives, you should be very proud of your staff for they are a true delight to work with. We will continue to share our successful experience with our community of friends and wish you and your staff continued success.
2019-11-19
I have to say I have done a few re-fis and Team PMC definitely made the process easily and fluid. Even when there were small issues, he would jump in to save the day. He was really good at keeping us (my wife and I) informed of the progress and where we were in the process. If I ever need to do a re-fi he will be the first person I call.
2019-11-15
Team PMC and his team are awesome. It was our first purchase where we went through a brokerage-style process for the lending, but it was an excellent experience. Team PMC took the time to really get to know us and our situation, got us an AMAZING rate (and money back at closing!) and really went above and beyond to get us to close. While there were some setbacks with a back-to-back VA close and a shift in the kind of underwriting because of a low appraisal (neither of which are Team PMC’s fault, of course), they were excellent advocates for us. Team PMC is knowledgeable, straightforward, no-nonsense, and helpful. We’d go with Team PMC again in a heartbeat.
2019-09-24
Thanks for making everything so nice and easy and keeping me updated on everything as it folded out! Especially thank you for being so open and honest on everything! With so many scams out there, it’s hard to know who you’re dealing with glad to know there’s someone who is still honest and the real deal I will highly recommend you to everyone! Take care.
2019-09-17
27 mins Just finished our refi and couldn’t be happier with Team PMC and the professionals at Team PMC. We feel well informed, well treated and completely satisfied with the way they handled everything. We highly recommend them and the way they do business. Thank You Mike Truscott Laura Newhouse
2019-08-29
Thank you for giving us such a great deal. We were constantly bombarded by our current lender Home Point and other lenders, but you were the one that delivered. Home Point wasn’t happy in losing the loan and tried to get us to stay with them. But their business wasn’t up to the task so we moved forward. They said they would match, then sent docs reflecting 3.8% instead. A much higher rate than you gave us. Integrity and honesty wins every time!
2019-08-26
We are so happy with Team PMC, Bill and his entire staff. They were able to streamline my VA loan and save us $280 a month. They made the process very easy, inexpensive and always were available to answer questions. We can’t say enough good things about them. Thank you.
2019-07-24