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Actual Client Reviews
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I really liked working with Team PMC because she was very honest with everything. She always explained everything to make sure my husband and I understood. Never rushed us. We r Seniors and I very safe and cared for. I appreciate her service and she was very professional. I have a lot of respect for Team PMC and I received respect from her. Good work Team PMC and May God Bless You in everything you do.
2020-09-17
Team PMC captured my attention on the phone with his easy and informative approach. We had multiple calls with Team PMC, he explained the benefits of working with Team PMC. What he said would happen, really did happen! I am very happy to have worked with PMC. They are the best mortgage lender in the business, and Team PMC is the best in the business at what he does! I’ll be calling Team PMC if we need another mortgage!
2020-09-17
I am not an easy sale, particularly by telephone. I prefer direct face to face in person contact. That said I am pleased to say Ronnie Atkins had superior skill and authenticity in his tact in communicating with me over the telephone to get me to agree to speak with Team PMC, Licensed Loan Originator with Team PMC L.L.C. Agreeing to speak with Team PMC resulted in my next level of excellent service with Team PMC. Team PMC brought to my experience comfort, trust, and a sense of family. Her kind and soothing voice coupled with her knowledge in Veteran home loans gave me what I needed to trust doing business with her and Team PMC. I also appreciated the team/family approach of doing business with Team PMC as well. Both Team PMC and Team PMC worked collectively as a team always allowing me full access to one of them throughout the process of my VA refinance. A great group of people you can trust. I am very much appreciative for the great service and care these professionals provided to me and I highly recommend Team PMC or Team PMC for your refi needs.
2020-09-15
Team PMC was great. He was communicative the entire way and working remotely due to Covid-19 it made things alot more comfortable with his quick response times, and just general assurance of the process since it was done entirely electronic.
2020-09-08
Jeri Groves is AMAZING to work with! We worked with her 7 years ago when we purchased our home and just recently to refinance. She is beyond knowledgeable in this field! I was clueless when it came to refinancing, the process was fast and seamless.
2020-08-28
Team PMC was really fantastic throughout the entire process. I have no complaints. I’ll be calling Team PMC the next time I need a mortgage.
2020-08-19
I first met Jeri Groves on the telephone in April or May 2020. The refinance advertisement I received seemed unbelievable. So I called Jeri, in part, to call her bluff! My non cash out refinance went through in July 2020. My interest rate was reduced. The bluff I thought I was going to call her on; was not a bluff but a pleasant reality for me. Jeri delivered on her commitment and I consider her a woman of immense integrity. Based on my personal experiences Jeri is a businesswoman I recommend without reservation. So if you are of the same mind as I was, reread my review and thank you lucky stars because you called on one of the few brokers in the business that place your financial interests above her own. I know!!!
2020-08-20
After having had a very bad experience with a refinance through another financial institution, I was hesitant to ever refinance again! But I desperately wanted to lower my interest rate also. Mr. was confident in assuring me that, if I refinanced a VA IRRL loan through his company, he could make this happen. I could tell immediately this man was, not only market and industry savy, but was also straight forward and honest at all times, and, most of all, that he had my best interests at heart. He was detail oriented in explaining my options throughout the whole process and was so helpful in responding to my many questions, while keeping me updated at all times. I was so impressed with his work ethic that I contacted him 7 months later to obtain another VA IRRL refinance loan for me. Having gained the utmost confidence in him, this time I did not have to ask so many questions! I would recommend him to anyone in the future. I am so thankful for what he has done for me!
2020-08-04
It was a great experience working with Team PMC. She was knowledgeable and personable. Her weekly updates really helped. When I had a question or concern and on the rare occasion she didn’t answer the phone, Team PMC called back promptly and always had an answer to my question.
2020-08-04
We have financed/refinanced many homes with Jeri Groves over the years and her customer service is impeccable and her integrity is unmatched. We proudly refer all of our friends and family to her with exceptional results each and every time.
2020-07-30
The process took a long time to complete. It seems that many different companies want different items prior to approval. Team PMC was very patient and explained a lot to me that I previously took for granted.
2020-07-29
I have had the pleasure of working with Jeri on several mortgage transactions- both purchasing and refinancing. She is a machine! Not only will she get you the best rate, but she is on top of your loan handling every detail personally. Even my escrow officer was complimentary on how on top of everything Jeri is. She’s always available when you need her and responds quickly with answers. The level of customer service Jeri provides is outstanding.
2020-07-21
Bill and his team were very professional and helpful during refi process. Would highly recommend.
2020-07-21
Very professional and helpful during refi process. Would highly recommend.
2020-07-21
When I kept getting advertisement about interest rates being at an all-time low, I naturally contacted the only person I trust to be honest with me. Jeri quickly ran numbers and encouraged us to take advantage of the low rates. We are so happy we did !! This is my second refinance with Jeri, and like before the entire process was quick and easy. The notary was friendly, professional and conducted the signing in a very safe manner using the protocols we expect during these times. We will continue to recommend Jeri and her company…without hesitation !!
2020-07-17
Team PMC and Team PMC at Team PMC, LLC are two of the most helpful people I have come across in years. The refinance process was made painless because of their efforts. Team PMC was especially helpful in providing the guidance needed to navigate the refinance requirements. Team PMC has proven to me that she is a great communicator, clear and concise. I don’t think I could have found a better resource. If you have a need to refinance then these are the folks to talk to.
2020-07-16
Team PMC and her associates made our process so smooth and calming! We’ve refinanced many times before and those other companies made us feel as if we were subpar and they were rude and self-centered. Team PMC, Team PMC and the rest of their team are very professional and treated us like good friends. I felt like I was on a vacation! Thanks again to all of you and we WILL recommend you and WILL do all of our business with you!
2020-07-15
Team PMC was great to work with – always on top of what he needed from us, promptly responding to questions and requests, and keeping us informed. Our refinance couldn’t have been smoother! I highly recommend Team PMC and Team PMC and the entire team.
2020-07-13
It was a pleasure doing business with Team PMC and Team PMC. They kept us updated on the process in a timely manner. Our loan opened and closed in a timely manner and I look forward to working with them in the future,
2020-07-01